Terms & Policies

Policies & Compliances

 


Terms of Use

 

Welcome to www.aromablendz.comthe online Spa Products Store. The terms and conditions contained herein and the Privacy Statement provided in the site form an Agreement regulating our relationship with regard to the use of the Aromablendz.com website by you. You are advised to read this Agreement carefully. It has always been our endeavor to offer a smooth & hassle free customer experience.  

If you are not agreeable to any terms and conditions, you should not use this service. By using the site/store Aromablendz would constitute your confirmation & agreeing to all the terms and conditions of this Agreement in their entirety. If you accept this agreement, it will be considered to be a legally binding agreement between you and Aromablendz.

FAQ

5.1               Our Privacy Policy

5.2               Applicable Law, Legal Jurisdiction & Legal Definitions

5.3               Usage Eligibility, Terms of Service, Registration & Suspension Criteria

5.4               Electronic Communication & Online Shopping Platform

5.5               Card Details, Password & Account security

5.6               Prices, Availability, Delivery, Refund & Cancellation Policy

5.7               Exchange & Transit damage Policy

5.8               Indemnity & Limitation of Liability

5.9               Gift vouchers

5.10              Terms of Privacy Policy

5.11              Disclaimer

5.12              Entire Agreement, Governing Laws & Jurisdiction

5.13              Trade Mark

 

 

5.1.1     Privacy Policy

This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at assist@aromablendz.com

Information collected:

The details provided by you on registration together with information we learn about you from your use of our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake through our website.

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Use of your information and your preferences:

We will use your information to provide and personalise our service and to detect and prevent fraud. We will also use your contact details to communicate with you. We may use your information to send you offers and news about Aromablendz products and services. We may contact you by post, email, telephone or fax for these purposes.

We like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinions. Again, if you do not want to be contacted for this purpose, you may unsubscribe to this option.

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Disclosures of your information:

We will never pass your personal information to anyone else, except where we are required or permitted to do so by law. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

 

Other web sites:

Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

 

Cookies:

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on http://www.cookiecentral.com. Aromablendz.com  uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring.

Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to shop online at any of our stores or access any areas reserved for registered users.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict the online services you can use.

5.2     Applicable Law, Legal jurisdiction & Legal Definitions

 

5.2.1 Applicable Law:
This site www.Aromablendz.com is created and controlled by Aromablendz Wellness & Holistic Products in Mumbai, India; as such the laws of India shall apply; courts in Mumbai shall have jurisdiction in respect of all the terms, conditions and Safety Notice/Disclaimers. Aromablendz.com reserves the right to make changes to the site and the terms, conditions and Safety Notice/Disclaimers.

5.2.2 Definitions:

"Agreement" means the Terms and Conditions as detailed herein including all Annexures, Appendices, Privacy Statement, Schedules, etc. and will include the references to this Agreement as amended, supplemented, varied or replaced from time to time."
“Aromablendz” “Store" / "Site" means the online shopping platform owned and operated by Aromablendz Wellness & Holistic Products, which provides a venue to the users of Aromablendz to buy the products listed on Aromablendz’s store/site.
"Customer" / "Buyer" shall mean the person or any legal entity who accepts the offer for sale on Aromablendz by placing an order for and or purchases any products offered for sale on Aromablendz Store/Site. "User"/ "You" means and includes you and/or any person or an entity using or accessing the services provided on this Site.

5.3 Usage Eligibility, Terms of Service, Registration & Suspension Criteria

 

5.3.1Eligibility:
You represent and warrant that you are above 18 years of age, competent and eligible to enter into legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations.

Term of Agreement/Service:
This Agreement shall continue to be in full force and effect for so long as you are using the Aromablendz services. Aromablendz provides the online/offline shopping platform wherein the Users can purchase/buy the products listed on Aromablendz pursuant to the terms and conditions set forth below. By checking the box below the shopping cart, you are agreeing to use the Services in a manner consistent with and abide by the terms and conditions of this Agreement, our Privacy Statement, and with all applicable laws and regulations. Either you or Aromablendz may terminate the service at any time, with or without cause. However, Aromablendz reserves the right,  in its sole discretion, to terminate your access to the site, its services and the related services or any portion thereof at any time, without notice. The provisions of Sections 13,14,15,16 and 18 shall survive any such termination.

 

5.3.2Modification of Terms and conditions of Service:
Aromablendz may at any time modify the Terms and Conditions ("Terms") of the Service without any prior notification to you. You can access the latest version of the Terms at any given time. You should regularly review the Terms. In the event the modified Terms are not acceptable to you, you should discontinue using the service. However, if you continue to use the service you agree to accept and abide by the modified Terms.

5.3.3     Registration Data:

To avail of and use the Services you will have to register with Aromablendz. As a part of registration process you agree to provide Aromablendz current, complete, and accurate registration information (the "Registration Data") as prompted to do by the Service and to maintain and update this information as required to keep it current, complete and accurate.
If you provide any information that is untrue, inaccurate not current or incomplete or Aromablendz has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Aromablendz has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to Aromablendz. You shall be responsible for maintaining the confidentiality of your password, which you will not be under an obligation to reveal to any representative or agent of Aromablendz. You shall notify assist@aromablendz.com of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password.

5.3.4 Suspension due to non-compliance with Agreement:
Notwithstanding other legal remedies that may be available to Aromablendz, may in its sole discretion limit User activity by immediately removing User listing either temporarily or indefinitely or suspend or terminate User membership, and/or refuse to provide User with access to the Site:
If the User is in breach any of the terms and conditions of this Agreement and/or the Terms and conditions of usage of Aromablendz; If the User has provided wrong, inaccurate, incomplete or incorrect information; If your actions may cause any harm, damage or loss to the other Users or Aromablendz.
Illegal and/or unauthorized use of the Service, including unauthorized framing of or linking to the Aromablendz Site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.

5.4Electronic Communication & Online Shopping Platform

5.4.1 Electronic Communication:
Users consents to receive communications from Aromablendz electronically. Aromablendz will communicate with Users by email or by posting notices on the Site.

5.4.2 Online Shopping Platform:

You agree, understand and acknowledge that Aromablendz is an online shopping platform, enabling the users to buy any product listed on Aromablendz at the price indicated on the terms and conditions indicated therein at any time from any place.
Aromablendz shall neither be liable nor responsible for any actions or inactions of the makers, any breach of conditions, representations or warranties by the manufacturer of the products. Users shall perform their obligations in respect of the transaction concluded on this Site and further expressly disclaims any warranties or representations express or implied in respect of quality, safety, merchantability, fitness for a particular purpose, or legality of the products listed and transacted on Aromablendz.
Aromablendz is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of items, which are out of stock, back ordered, returned undelivered or otherwise unavailable. All items are offered only for a restricted time and only for the available supply/till stock lasts.
Aromablendz accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

 

All orders shall be pre-approved with an acceptable method of payment as established by Aromablendz which may call for and require additional verification or information.
The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects. After the receipt of payment from the Buyer, Aromablendz shall arrange for the delivery of the product to the buyer at the shipping address provided by the Buyer.
Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway.
Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

5.5 Card Details, Password& Account security

 

5.5.1 Card details:
You agree, understand and confirm that the debit/credit card details provided by you for availing of services on www.aromablendz.com will be correct and accurate and you shall not use the debit/credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid debit/credit card details to Aromablendz. Further the said information will be not be utilized and shared by Aromablendz with any of the third parties unless required by law, regulation or court order.


In a credit/debit card transaction, you must use your own credit/debit card. Aromablendz will not be liable for any credit/debit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

 

5.5.2 Your passwords and account security:
You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services. Accordingly, you agree that you will be solely responsible to Aromablendz for all activities that occur under your account. If you become aware of any unauthorized use of your password or of your account, you agree to notify Aromablendz immediately at assist@aromablendz.com.

Confirmation:
You understand, declare and agree that Aromablendz shall not and is not required to mediate or resolve any dispute or disagreement between you and the Manufacturer/Supplier. You release and indemnify Aromablendz and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Site and specifically waive any claims that you may have in this behalf under any applicable law.

 

5.6 Prices, Availability, Delivery, Refund & Cancellation Policy

 

5.6.1 Prices, Availability, Delivery, Refund & Cancellation Policy:
All prices and availability of products are subject to change without prior notice at the sole discretion of Aromablendz. Aromablendz reserves the right to refuse or cancel any order placed for a product that is listed on site or at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed by Aromablendz the same shall be credited to your account and duly notified to you by email. On receipt of your purchase order Aromablendz shall check for receipt of payment. Any request for cancellations of orders once duly placed on the site, shall not be entertained. The delivery of the products would be done at the address as specified by the customer/user in his/her Billing/Shipping address. Products are usually shipped within 2 to 15 working days from the purchase. In the event that a non-delivery occurs on account of a mistake by a customer (i.e. wrong name or address) any extra cost incurred by Aromablendz for re-delivery shall be claimed from the customer/user placing the order. Aromablendz shall not be liable for any delay / non-delivery of purchased goods by the vendors, flood, fire, wars, acts of God or any cause that is beyond the control of Aromablendz.

 

5.7Exchange & Transit damage Policy

5.7.1 Exchange & Transit damage Policy:
While buying products, Users/customers should ensure that they have selected items for purchase, based on the details available on the site applying their prudence. Once the products/items have been purchased (payments made), the same would be treated as completion of the said transaction and the products/goods sold. Such products/goods/items would not be accepted back either by the Seller or by Aromablendz. Hence there would not be any refund of the transaction value.

Only on the event of the purchased products reaching a customer in damaged/broken condition, the same has to be intimated immediately to the courier company, with the sign of delivery boy, followed by an email notification to assist@aromablendz.commentioning details of the Bill/Invoice, AWB no, sign of the delivery person and nature of damage/breakage. On receiving such intimation, the product would be replaced within 21 days of such notification. In case replacement product(s) are out of stock the value of the product(s) damaged/broken in transit shall be credited to your account and duly notified to you by email. Only disposable products are accepted for exchange in case of size mismatch. All other products are outside the review of exchange or refund

5.8 Indemnity & Limitation of Liability

5.8.1 Indemnity: